Friday, January 15, 2010

Self-Checkout? Self-Help? Self-Nothing.

Ok, let me pause from my project reporting for a moment to discuss the disaster that is self-checkout at home improvement box stores.

I'm actually a fan of this option for quick checkout at the grocery store. I don't delude myself into thinking that I actually get out of the store any quicker than if I went through the express lane, but action always feels better than inaction. Just ask anyone stuck in traffic. Would they rather be driving 100 miles at 50 miles per hour (2 hours), or driving 10 miles at 10 miles per hour (1 hour). They'll take the 2 hour drive the majority of the time.

But when you combine large, bulky, materials such as construction equipment, etc. and then you don't even bother to offer up the option of a manned check-out's just WRONG.

In the last 2 weeks I've been to these box stores a number of times and have yet to get out without using the Self Checkout helper at least 3-4 times for each checkout. I mean, if they have to come help you several times is it really Self-Checkout?? Also, what is WITH the bagging area? My local grocery store has a bagging area several times the size and I'm checking out like - milk, meat, ziploc bags. At the Home Depot and Lowe's I'm checking out LUMBER, CABINETS, PAINT CANS....hello? big items here - can I get a little damn room?????

Deep breath....deeeeeeeep breath....

Just needed to get that out of my system.

Back to spackling (thanks to hubby), then moving on to disconnecting toilet and sink and moving them out to leave room for priming, painting, flooring, moulding....woo hooo!


  1. You have to go to the end of the store where the construction people check out - there is always a person and the area is huge! with an overhead door and a place you can drive your car up to outside!!Just think - by the time you finish these projects. you will be a pro - even at shopping the home stores!

  2. I love when the machine is like, Please return the item to the baging area... Meanwhile its like a 6' peice of lumber... Um how to you want me to exactly place this here on your 2x2 metal plate??? I am aggravated just thinking about it!

  3. I love self checkout at Costco, but I'm with you--it just doesn't really work at a home improvement big box.


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